Telehealth
Virtual Assistants

Streamline back office tasks for your medical and healthcare
practice and save time and money by hiring
a trained telehealth virtual assistant.

WHAT IS A TELEHEALTH VIRTUAL ASSISTANT?

A Telehealth Virtual Assistant (VA) is a remote worker who provides administrative support, customer support, creative support, or technical support to medical practices and healthcare facilities.

Outsourcing tasks to a Telehealth VA allows you to focus on providing better care to your clients by delegating office tasks that can be done remotely to a trained, reliable, and trustworthy healthcare virtual assistant

The HIPAA-compliant remote staffing solution for healthcare clinics and medical practices

WHAT CAN OUR TELEHEALTH VIRTUAL ASSISTANTS DO FOR YOU?

Reduce costs and improve patient care with our telehealth service solutions.

ADMIN SUPPORT


Price starts at $65 per week


Administrative VAs can help you with the important
but time-consuming administrative tasks involved in running
a healthcare facility.
Their tasks can include typical back-office tasks such as digitizing
health history forms or verifying insurance information.

Admin Support Tasks

  • ✓ Digitizing Health History Forms
  • ✓ Managing Office Files
  • ✓ Scheduling Patient Appointments
  • ✓ Verifying Insurance and Benefits Eligibility
  • ✓ Processing Medical Authorizations
  • ✓ Medical Billing

Customer Support Tasks

  • ✓ Online Receptionist Duties
  • ✓ Email, Phone, Text, and Chat Support
  • ✓ Answering General Patient Questions
  • ✓ Processing Prescription Refill Requests
  • ✓ Responding to Social Media Queries

CUSTOMER SUPPORT


Price starts at $65 per week


Our Customer Support VAs can help provide your
patients with fast, reliable service and improve
their overall experience with your healthcare facility.
These VAs are trained in providing text, chat, phone,
and email support and responding to comments and
queries on social media and other online channels.

Customer Support Tasks

  • ✓ Online Receptionist Duties
  • ✓ Email, Phone, Text, and Chat Support
  • ✓ Answering General Patient Questions
  • ✓ Processing Prescription Refill Requests
  • ✓ Responding to Social Media Queries

CREATIVE &
TECHNICAL SUPPORT


Price starts at $88 per week


Creative & Technical Support VAs can help you grow your
practice through digital marketing and ensure that your online
platforms and tools are running smoothly.

Creative & Technical Support Tasks

  • ✓ Digital Marketing
  • ✓ Content and Copywriting
  • ✓ Social Media Management
  • ✓ Website Development
  • ✓ Office IT Support
  • ✓ Medical Software Setup and Maintenance

WHY HIRE YOUR TELEHEALTH VA FROM US?

FREE PAIRING SERVICE

We match you with a vetted and trained telehealth care VA for FREE. You only pay after you hire!

HIPAA TRAINING AND CERTIFICATION

To ensure that your clinic or practice remains compliant, we set up a HIPAA Privacy & Security Certification for our Telehealth VAs. Learn more about this in our Compliance section.

DEDICATED ASSISTANCE

All our clients get a dedicated Account Manager (AM) who assists with any issues and helps you monitor your VA’s performance. Clients also get full access to our recruitment, HR, accounting, and IT support teams.

EASY VA TRACKING

Easily track your VA’s hours and performance with our proprietary VA time reporting and screen monitoring software.

TRAINING PROGRAMS

Our VAs have free access to over 40 training and upskilling modules across different skills and specializations.

DATA SECURITY AND PRIVACY

We take the security and privacy of our clients’ data seriously. Our IT team has data security protocols and guarantees in place to ensure the safety of your practice’s and patients’ information.

FLEXIBLE PACKAGES

We offer customizable VA team package solutions with an option to upgrade, downgrade, or cancel anytime.

TALENT PIPELINING

We have a large pool of talent and succession planning measures in place to ensure that our clients are covered when a VA resigns.

Get a free consultation today to see how our Telehealth Virtual Assistants can help your clinic or practice.

TelehealthVirtualAssistant.com Consultation